• WE ARE IT

  • any office

  • Any size

  • Any location

Meet the team

Matus Mrocek

Systems Engineer

Matus Mrocek

Luka Marinovic

Senior Technical Support Analyst

Luka Marinovic

Drew Johnson

Technical Services Manager

Drew Johnson

Brad Ray

Senior Technical Consultant

Brad Ray

Jeff McDermott

President

View Profile

Jeff McDermott

Nick Smith

Systems Engineer

Nick Smith

Louie Olivas

Office Manager

Louie Olivas

Aaron Frasier

VP of Marketing

Aaron Frasier

Services Provided by ATS

Critical Systems Support Plan

checkicon Network availability support, including office connectivity, internet access and email systems availability Network monitoring using ATS systems monitoring and reporting utilities
checkicon Network and Server Administration, including user account management and server access support, system administration, including server maintenance, and server patch management
checkicon On-site support of the servers and network infrastructure.
checkicon Base monthly fee covers up one physical office network, including two servers, one internet router, and one network firewall.

To insure the correct support is provided, the Critical Systems Plan requires that customer maintain hardware warranties and/or support contracts on all network equipment, servers and proprietary server applications under coverage.
Client is expected to maintain an adequate battery backup for the network equipment
Critical Systems Plans are pre-invoiced quarterly, or can be set up for credit card payment monthly
Any on-site or remote support of end-user related issues is considered and hourly charge, billed in increments of .5 hours for remote support, and 2 hour minimum for on-site support.

*Plans Start as low as $295.00 per Month

Complete IT Coverage Plan

The items and requirements in the Critical Systems Support Plan and the End User Support Plan, as well as:

checkicon Unlimited remote and on-site support for end users and equipment as required.
checkicon Plan includes the ATS outsourced CIO advisement service, including remote a scheduled on-site technology strategy meetings as appropriate.
checkicon Available extended hours support upon proper documentation of the supported users.
checkicon Complete IT Coverage Plans are pre-invoiced monthly, or can be set up for credit card payment monthly

*Plans Start as low as $795.00 per Month

Hourly Service

Hourly pricing starts at $125/hour. Pricing discounts available for prepaid block purchases of 20 hours, or for customers on an IT Services plan.
checkicon On-site hourly support is billed a minimum 2 hour charge
checkicon Remote support is available with a one-hour minimum charge.
checkicon ATS will charge one way travel time charge for customers in the Phoenix metropolitan area. This area includes Phoenix, Glendale, Scottsdale, Mesa, Chandler, and nearby surrounding areas.
checkicon For travel to sites outside this area, ATS will charge one way travel time, plus applicable expenses, such as airline, hotel, car mileage or rental fee and meals.

Products

Hardware and software is the backbone of your network. While there are hundreds of providers in the marketplace, ultimately the products you select will determine the overall effectiveness of your system. ATS has developed long-term alliances and strategic partnerships with best-in-class companies. Through these relationships, we deliver comprehensive solutions and superior customer service. Let our decades of industry knowledge guide you to proven solutions from over one hundred reputable, reliable manufacturers. Please feel free to contact us at 877.859.3036 or sales@technologyspec.com

IT Products

checkicon Servers
checkicon Workstations
checkicon Laptops
checkicon Printers
checkicon Scanners
checkicon Computer Peripherals

Professional Services
checkicon Software Applications and Support
checkicon Network And Desktop Support
checkicon Network Monitoring and Administration
checkicon Computer Repair
checkicon IT Staffing
checkicon Project Management – Relocation
Hosted Solutions

checkicon Anti-virus, Anti-spam
checkicon Email/Web Filtering
checkicon Online Backup
checkicon Disaster Recovery
checkicon Cloud Services

Document Management
checkicon Scanning Applications and Hardware
checkicon Document Flow Analysis
checkicon Multi-Function Devices
checkicon Ink and Toner Cartridges

Our Partners

Lenovo      Dell      HP      Microsoft      mcafee      Sonicwall

  • ATS has serviced our company for about two years, but I have known them for almost six. They communicate extremely well, have been our right hand in the technology arena- reliable, cost effective and very ethical. I would highly recommend ATS for any small business.

    Janet Walker
    Vice President / Chief Financial Officer
  • SD Crane Builders has worked with ATS(American Technology Specialists) since 2008 and have consistently been extremely satisfied with the overall experience provided by their services team. Their efforts through our server change-over enabled for a smooth transition of which zero employees were affected. All of our minor in-house issues are typically resolved same-day and the customer service provided is impeccable. In addition to the standard day-to-day technical service provided by ATS, our firm remains worry-free about maintaining the most up-to-date systems, programs, and protection as ATS routinely checks our systems for updates. Since we brought on American Technology Specialists, we no longer worry about our computer systems.

    Sara Johnson
    Director of Marketing and Business Development

 

Contact ATS

480.491.3335

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